Unlike traditional, circular earbuds, the design of the EarPods is defined by the geometry of the ear
More comfortable for more people than any other earbud-style headphones
The speakers inside the EarPods have been engineered to maximize sound output and minimize sound loss, which means you get high-quality audio
The EarPods also include a built-in remote that lets you adjust the volume, control the playback of music and video, and answer or end calls with a pinch of the cord
As per Apple Care 1 Year Warranty Policy, customer SHOULD GO DIRECTLY to Apple Care Service Centers for any product related concerns on defect.